(4.3 / 5)2328+ Ratings

Reformation Reviews

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Overall Rating

4.3
9 Reviews
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About Reformation

"Thereformation.com" is a platform that offers sustainable women's clothing and accessories. The focus is on creating products that are both stylish and environmentally friendly. They offer a variety of items, including dresses, tops, shorts, sweaters, sandals, and two-piece sets. They also provide free shipping and free returns on qualifying orders. The company is Climate Neutral certified and is committed to the planet. Their products are available in a variety of colors, fabrics, and prints. They also offer a sustainability report with updates on their efforts to be more environmentally friendly. If you're looking for sustainable and fashionable clothing options, "Thereformation.com" might be worth checking out.

Reformation Pros & Cons

Pros of Thereformation.com:

  • Sustainable and Eco-Friendly: The brand focuses on sustainable practices, using eco-friendly materials and prioritizing environmental impact.
  • Unique and Stylish Designs: Reformation offers a wide range of stylish and unique clothing items, including dresses, jeans, jumpsuits, and more.
  • Inclusive Size Range: The brand has expanded its size range to be more inclusive, accommodating different body types.
  • Transparency: Reformation provides detailed information about their products and processes, including the materials used and environmental impact.
  • Collaborations and Limited Edition Collections: The brand often collaborates with influencers, designers, and artists to create unique and limited edition collections.
  • Free Returns and Exchanges: The company offers free returns and exchanges within 30 days of purchase for domestic orders.
  • Customer Service: While mixed, some customers praise the brand's customer service and the efficiency of their return process.

Cons of Thereformation.com:

  • Higher Price Point: The brand's focus on sustainability and ethical manufacturing can result in higher price points compared to fast fashion brands.
  • Quality Issues: Some customers have reported issues with product quality, including inferior fabrics and sloppy stitching.
  • Customer Service Concerns: There have been complaints about customer service, including problems with returns and refunds.
  • Size Discrepancies: Some customers have found that the clothing they ordered was either too big or too small, which can be frustrating.
  • Limited Store Locations: The brand primarily operates through its online store and a limited number of brick-and-mortar locations, which can make it challenging for customers to try on garments in person.

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Reformation Customer Reviews (9)

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Jaxon Moor
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Feb 15, 2023
Brunella Arpin
Brunella Arpin
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Feb 14, 2023
Katherine Scott
Katherine Scott
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Feb 13, 2023
Philipp Schulze
Philipp Schulze
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Feb 12, 2023
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Marin Polinder
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Feb 12, 2023
Amelia Reed
Amelia Reed
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Feb 12, 2023
Sabine Bauer
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Feb 11, 2023
Nurbika Akhtakhanov
Nurbika Akhtakhanov
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Feb 9, 2023
Laurene Morin
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Feb 9, 2023

Reformation Customer’s Q&A

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Reformation Features and Benefits

Key Features and Benefits of Reformation:

  1. Sustainability:

    • Green Building Infrastructure: Reformation invests in green building infrastructure to minimize waste, water, and energy footprints.
    • Sustainable Materials: The brand sources the most beautiful and sustainable fabrics possible, adhering to strict fiber standards.
    • Eco-Friendly Practices: Reformation aims to reduce its carbon footprint through sustainable designing, eco-friendly packaging, and recycling/upcycling of materials.
  2. Customer-Centric Approach:

    • Personalized Shopping Experience: Customers can receive personalized recommendations through Style Ref quizzes, enhancing customer loyalty and satisfaction.
    • Engaging Digital Presence: Active social media and email marketing engagement maintains a vibrant community of fashion-forward, environmentally conscious individuals.
    • Sustainable Fashion Education: The brand educates consumers about sustainable fashion practices through its website and social media channels.
  3. Business Model:

    • Direct-to-Consumer Approach: Primarily selling through its e-commerce website and select physical retail locations allows for control over quality and messaging.
    • Limited-Edition Releases: Frequent updates with new, exclusive pieces create a sense of urgency and exclusivity, driving customer engagement.
    • Data-Driven Efficiency: Leveraging data analytics to optimize operations minimizes the risk of overproduction and waste.
  4. Partnerships and Initiatives:

    • Strategic Partnerships: Collaborations with sustainable fabric suppliers, ethical manufacturing partners, and environmental NGOs support the brand's commitment to sustainability.
    • Customer Acquisition: Partnerships like the one with thredUP help acquire new customers without additional marketing spend, reducing costs and generating earned media.
  5. Value Propositions:

    • Sustainable and Ethically Sourced Fashion: Reformation offers trendy, stylish clothing made from eco-friendly materials and processes.
    • High-Quality, Durable Products: The brand emphasizes transparency in production practices and provides versatile wardrobe staples with inclusive sizing options.
    • Initiatives to Reduce Carbon Footprint: Reformation advocates for fair labor practices and implements social responsibility programs to reduce its environmental impact.

Reformation Pricing

Reformation's pricing ranges from $50 to $500, with an average of $70 to $80 for tops and $150 to $250 for dresses. The prices can be considered high, and some customers feel they are "special occasion-y," which may affect purchasing decisions.

What payment methods does Thereformation.com accept?

Thereformation.com accepts over 35 different payment methods. Major payment methods like Visa, Mastercard, American Express, Paypal, and Diners are offered in over 100 countries.

Reformation FAQs

FAQ

Reformation Alternatives

Here are some alternatives to thereformation.com that offer similar styles, feminine silhouettes, and alike prints:

  1. Madewell: Known for creating the bread and butter of many wardrobes. Not-so-basic staples, such as everyday jeans and crisp button-downs, are readily available at a reasonable price point.
  2. Everlane: Offers high-quality basics with a focus on sustainability.
  3. DÔEN: A brand that offers feminine and bohemian styles.
  4. Meshki: An Australian brand known for its trendy and affordable fashion.
  5. Quince: Works hard to use sustainably produced materials like organic cotton and linen to craft its gorgeous wardrobe basics.
  6. Abercrombie & Fitch: This early-aughts favorite has been having a major comeback lately, and we can’t help but think some of its latest designs might be inspired by Reformation classics.
  7. STAUD: A designer brand that offers unique and trendy pieces.
  8. Posse: A celebrity-approved brand known for its minimalist and timeless designs.
  9. Zara: A fast-fashion retailer that offers trendy and affordable clothing.
  10. H&M: Another fast-fashion retailer that offers a wide range of clothing, including sustainable options through its Conscious line.

Each of these brands has its own unique offerings and may align with different style preferences and budgets. Happy shopping!

FAQ

How fast is Reformation's shipping?

Most orders are shipped within 2 business days from the Los Angeles warehouse. Delivery estimates range from 3-10 business days for most locations in the US, and up to 2-4 weeks for Hawaii or Alaska.
FAQ

Can I change my order after placing it?

No, once an order is placed, it cannot be changed.
FAQ

What is Reformation's return policy?

Customers have 30 days from when they receive their order to send back returns. Refunds will be issued to the original payment method. Apothecary, underwear, pierced jewelry, climate credits, and items marked 'Final Sale' are non-returnable. Reformation reserves the right to refuse service to anyone.
FAQ

Can I exchange an item within the US?

Yes, customers can exchange items for a different size or color within the US. Sale items are not eligible for exchange.
FAQ

Can I make an exchange from outside the US?

No, Reformation does not offer automatic exchanges for orders outside the US. Customers should return the original item and place a new order for the desired item.
FAQ

When will I receive my refund?

Once the return is received, processing takes 3-4 business days, and then it may take 5-10 business days for the refund to appear on the original payment method. Reformation will send an email once the refund is processed.
FAQ

About Thereformation.com Prices and Cost?

Prices on Thereformation.com vary depending on the item. For instance, the Alani Top is priced at $148, the Elaina Satin Dress at $398, and the Malvina Linen Dress at $248. Other items such as the Charlotte Linen Short and the Teagan Cotton Sweater Vest are priced at $98 and $128 respectively. There are also dresses like the Rosmarie Dress and the Reya Dress both priced at $298. In addition to these, there are items like the Clara Cashmere Crew Cardigan priced at $198 and the Olina Linen Pant at $178. It's also worth noting that there are items available under $100. Prices are subject to change and it's always best to check the website for the most current prices.

FAQ

Thereformation.com Return Policy?

The Reformation offers free returns on all domestic orders within 30 days of purchase. Items must be in their original condition (unworn, unaltered, and with tags attached) to be eligible for a refund. However, shipping charges are non-refundable. Customers based in the EU are welcome to return final sale items within 14 days of delivery. If an item arrives damaged for any reason, assistance with the return process is available. A return shipping fee applies if the entire order is returned by mail. There is no return shipping fee for in-store returns, Instant Ref Credit, or exchanges. The risk of loss and title for product(s) purchased pass to the customer upon delivery of the product(s) to the carrier. The Reformation also monitors returns to identify potential misuse or abuse of return policies. As for the shipping policy, free shipping is offered on qualifying orders. Shipping and handling fees and applicable sales/use tax will be added as necessary.

FAQ

About Thereformation.com Popular Products and Services?

Reformation is a popular women’s clothing brand known for selling summer dresses, tops, and high-quality jeans. The brand markets itself as a sustainable business, focusing on producing eco-friendly and ethically made apparel. Reformation has gained a tremendous following over the years, with over 1.6 million followers on Instagram. It has been worn by celebrities such as Kendall Jenner and Margo Robbie, and famous Youtubers and Instagram fashion bloggers like Ashley from Bestdressed and Mia Maples. The brand was started in 2009 by former model and founder, Yael Aflalo, who created a business repurposing dresses from flea markets and vintage shops by upcycling them with her designs. Reformation’s sustainable approach came to light after a conversation about fashion’s impact on the environment, which led Yael to research the typical manufacturing process of the fashion industry and how ethical and eco-conscious the process was. From there, the brand was relaunched with a more environmental approach. The design process starts with thinking about what to wear right now. The most beautiful and sustainable fabrics possible are sourced to bring those designs to life quickly. Reformation is committed to sustainability and minimizing its environmental impact. They use eco-friendly fabrics, incorporate recycled materials, prioritize water conservation, and implement other sustainable practices throughout their supply chain. Reformation promotes ethical manufacturing by producing their garments locally in their own factory in Los Angeles or partnering with responsible manufacturers. They ensure fair wages, safe working conditions, and transparency in their production processes. Reformation offers trendy and fashion-forward designs that cater to various styles and occasions. InStyle editors tested new denim arrivals from Reformation, whose jeans have been worn by Taylor Swift and Katie Holmes. The Val Mid-Rise jeans and Cary High-Rise jeans are available for $148. The brand also launched its first swim line in years, which is designed to be a permanent fixture for the brand.

FAQ

What are some of Reformation's best-selling dresses?

Here are some of Reformation's best-selling dresses:

  • Wallis Cashmere Midi Dress
  • Isolene Satin Dress
  • Daytona Silk Dress
  • Jimmy Dress
  • Juliette Dress
  • Kacia Satin Dress
  • Jennita Cashmere Dress
  • Ballari Dress
  • Jennis Silk Dress
  • Kienna Linen Dress
  • Joana Silk Dress
  • Esen Knit Dress
  • Casette Linen Dress
  • Zumi Knit Dress
  • Kastoria Dress

These dresses are popular for their unique designs and sustainable materials. They range from cozy cashmere to sleek silk, and come in a variety of styles suitable for different occasions. Whether it's a casual day out or a formal event, there's a Reformation dress that can make a statement. Please note that availability may vary and it's always a good idea to check the official Reformation website for the most up-to-date information.

FAQ

Is Thereformation.com a trustworthy website?

Thereformation.com is a women’s clothing brand known for selling summer dresses, tops, and high-quality jeans. The brand markets itself as a sustainable business, focusing on producing eco-friendly and ethically made apparel. It has gained a tremendous following over the years and has been worn by celebrities such as Kendall Jenner and Margo Robbie. However, customer reviews are mixed. Some customers are satisfied with their purchases, praising the sustainable and eco-friendly practices, ethical manufacturing, and stylish designs. On the other hand, some customers have reported issues with product quality and customer service, including problems with returns and refunds. Therefore, it's recommended to read reviews and understand their policies before making a purchase.

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